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EOS - Employee Opinion Surveys

Surveys on organizational climate provide a view on the employees' satisfaction level as well as on their attitudes in relation to work and certain organizational realities.

“employees' morale has a strong impact on client relationships and on work quality”
“future performance is influenced by the way people perceive the appreciation of their performance”
“job related satisfaction has long-term impact on employee retention”

Benefits:

  • An accurate picture of reality for you and your management team
  • Stronger relationships between managers and their staff
  • Hard data to measure your organization’s progress by department and leader
  • A clear understanding of the magnitude of employee concerns
  • Knowledge to create and manage a culture where your employees love to come to work and your customers love to do business

Objectives of employee opinion surveys (EOS):

  • Assessment of how the managerial strategy is perceived within the organization
  • Assessment of how organizational goals are perceived and understood
  • Assessment of compensation and benefits strategy
  • Employee motive and satisfaction assessment
  • Organizational communication assessment
  • Assessment of loyalty and attachment towards job
  • Identification of strengths and development needs at organization level

Main themes to investigate in an Employee Opinion Survey:

Company

  • Loyalty
  • Differentiation
  • Attitude toward change

Top Management

  • Communication with employees
  • Encouragement
  • Openness to change

Direct Manager

  • Feedback
  • Respect
  • Receptivity
  • Communication
  • Openness
  • Problem Solving

Work

  • Responsibility
  • Teamwork
  • Flexibility
  • Development potential
  • Satisfaction at work

Clients

  • Trust
  • Reliability
  • Services
  • Communication

Quality of Results

  • Quality standards
  • Attention to details
  • Result orientation

Compensation & Benefits

  • Compensation programs
  • Performance Management
  • Criteria for reward

Free Response Questions: Ways to improve organizational performance.

  • EOS - Employee Opinion Surveys - HART ConsultingEOS - Employee Opinion Surveys - HART ConsultingEOS - Employee Opinion Surveys - HART ConsultingEOS - Employee Opinion Surveys - HART Consulting
  • EOS - Employee Opinion Surveys - HART Consulting
Testimonials
Stefana Spatacean, Royal Bank of Scotland
We have collaborated over the years with HART Consulting team in implementing several assessment centers for development purpose for both teams in the retail and in corporate areas. Consultant’s flexibility, attention to detail, professional manner by who reported each project, makes HART Consulting team a reliable partner. We warmly recommend HART team to support the evaluation and
Irina Chende, Carrefour Romania
We worked with HART team in implementing several assessment centers over the time with the purpose to build plans for development and promotion. We appreciated the HART consultants flexibility, the professionalism shown consistently, the fast processes in implementation and the ratio between the excellent quality of the service and the fees. Moreover, the individual results following assessment
Stela Pop, Roto Romania
Am participat la atelierele de dezvoltare a inteligentei emotionale si la o parte a celor de conversatii dificile si deja simt ca sunt capabila sa constientizez mult mai bine propriile trairi, propriile nevoi si, totodata, sa le comunic mai bine celorlalti. Este uimitor cat de simplu se poate rezolva un conflict sau o problema in mod constructiv, atunci cand raspunzi cu empatie si cu asertivitate.
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